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 LATEST NEWS

 Successful HDI Trillium conference in May 2012

Looking back at the HDI Trillium conference 2012 at the University of Toronto, Justus Beek found the...

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DKV selects OMNITRACKER

Founded in 1927 in Berlin, DKV is one of the biggest private health insurances in Europe. The compan...

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 TRADE SHOWS & EVENTS

Thursday, 24.05.2012
 
9th Russian IT Management Forum
 

 

 

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OMNITRACKER 9
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OMNITRACKER - The Intelligent Software Solution


In the following areas OMNINET® offers a comprehensive solutions and services portfolio through its own software products, the eService-System OMNITRACKER:


ITIL-conformant service desks and call centres with PinkVerify certified process-templates for:

Incident Management
Problem Management
Event Management
Request Fulfillment
Change Management
Service Asset & Configuration Management
Knowledge Management
Service Catalogue Management
Service Level Management
Release & Deployment Management
Availability Management
Capacity Management

Stock & Order Management
Project Management
Requirements Management
Systems Engineering
Contract Management
Customer Care
Sales Management
Dispatching
Risk Management
Document Management
Task Management
e-Government

as well as further services of IT technology...