OMNINET - Software Solutions for ITIL Service Desk, Help Desk

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LATEST NEWS

One of the largest European service desks has selected OMNITRACKER v9 with the ITSM & Project Management

A large Netherlands government organization has selected the OMNITRACKER application for its Service...

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Acial SA – new French Partner

Since more than 15 years, Acial SA has been involved in quality assurance of software solutions for ...

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TRADE SHOWS & EVENTS

	Wednesday, 22.09.2010
	OMNITRACKER Customer Day 2010

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OMNITRACKER 9
More power for your processes -
first information and training

OMNITRACKER - The Intelligent Software Solution

In the following areas OMNINET® offers a comprehensive solutions and services portfolio through its own software products, the eService-System OMNITRACKER:

ITIL-conformant service desks and call centres with PinkVerify certified process-templates for:

	Incident Management
	Problem Management
	Event Management
	Request Fulfillment
	Change Management
	Service Asset & Configuration Management
	Knowledge Management
	Service Catalogue Management
	Service Level Management
	Release & Deployment Management
	Availability Management
	Capacity Management

	Stock & Order Management
	Project Management
	Requirements Management
	Systems Engineering
	Contract Management
	Customer Care
	Sales Management
	Dispatching
	Risk Management
	Document Management
	Task Management
	e-Government

as well as further services of IT technology...